Terms and Conditions of Service for Active Away Creative Digital Marketing and Brand Agency

Acceptance of Terms

By accessing and using the services provided by Active Away Creative Digital Marketing and Brand Agency (“the Agency”), you agree to comply with and be bound by these terms and conditions.

Active Away Creative Digital Marketing and Brand Agency is a sub-brand of Active Away Limited. Companies house record can be found here.

Services

The Agency offers digital marketing and brand services, including but not limited to brand development, logo creation, content creation, social media management, and website design.

Payment and Fees

Clients agree to pay the fees outlined in the service agreement. Payment terms, including invoicing details and late payment penalties, are specified at the time of purchase.

Monthly Subscription Service Payment: The Client agrees to pay the monthly fees in advance for each month. The monthly Service Provider reserves the right to hold the monthly services if payment is not made within five (5) days after the due date. If a payment delay is anticipated, please contact the Monthly Service Provider to discuss potential problems in advance. If problems are anticipated, we may be able to accommodate an alternate arrangement. If the Client is delinquent in their payment, the proper actions may be taken by the Monthly Service Provider and the account may be handed over to a 3rd party Collections Agency for proper handling and recovery.

4. Intellectual Property

All intellectual property created by the Agency during the provision of services, including but not limited to designs, content, and strategies, remains the property of the Agency until full payment is received.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of the engagement.

6. Termination of Services

Either party may terminate the services with written notice. The termination process, including any applicable fees, is outlined on the relevant product pages.

7. Limitation of Liability

The Agency is not liable for any consequential, incidental, indirect, or special damages arising out of or in connection with the services provided.

8. Data Protection

The Agency agrees to handle client data in accordance with applicable data protection laws. The data processing and privacy practices are outlined in the Privacy Policy.

9. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Amendments

The Agency reserves the right to update or modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of the services implies acceptance of the modified terms.

Privacy Policy – Please refer to the Active Away privacy centre here.